All rentals made through symmetrystudio.com are inclusive of GST
Going over your booked time slot may result in additional fees. If no one is scheduled after you in the studio, you can simply purchase additional time by the hour (we do not prorate for smaller increments). If there is another booking after your studio time and you go over, you will be charged $25 for each 15 minutes.
PAYMENTS & DEPOSITS
In order to confirm and hold a reservation, all rental fees, plus any refundable leaning/damage deposits must be paid in full at the time of booking.
Cancellations of confirmed bookings will result in the following charges: 48 hours or more: A confirmed booking that is cancelled more than 48 hours prior to the booking date and time will incur no charges. All payments will be refunded in full. 24 to 48 hours: Cancellations made from 24 – 48 hours prior to the booking date and time will be charged fifty percent (50%) of the basic cost of the total studio rental. The remaining 50% of the basic fee plus all prepaid equipment rental fees, cleaning and damage deposits will be refunded. Less than 24 hours : Cancellations made less than 24 hours prior to the booking date and time will be charged the full fee of the basic studio rental. Prepaid equipment rental fees, cleaning and damage deposits will be fully refunded. All refunds will be made to the credit card used for the original booking. Company reserves the right to charge a 4% processing fee for the refund of any basic rental fee due to cancellation. If the Company must cancel Renter’s reservation, Renter will be given, in Company’s sole discretion, either rescheduling priority or a full refund. Company is not liable for acts out of its control that affect the shoot, such as building equipment failures, power outages, weather, acts of God or emergencies. In such cases, Company will refund a prorated portion of Renter’s payment. If cancellation is made more than 24 hours prior to the booking time and date, cancellation fees may be waived by Company, at Company’s discretion, if the session is rebooked within five working days and the Company studio calendar can accommodate the new shoot date and time.
LENGTH OF USE
Rental periods are pre-arranged at the time of booking. Renter’s rental time begins promptly at the designated starting time and ends promptly at the designated ending time. Time includes set up and break-down. Studio must be cleaned and vacated by the end of the rental period. No prior drop-off and/or pick-up after completion of shoot, of equipment, props, etc. unless negotiated at time of rental contract. Additional fees may apply.
General power usage is supplied. If generators or larger electrical equipment is necessary then the User will be invoiced a prearranged amount.
CLEANING & TRASH
Renter agrees to leave the Premises and all contents and fixtures in the same condition as they were when Renter arrived. Company will dispose of trash collected in the supplied trash cans. Renter must discard larger items, such as props and set pieces themselves. Disposal of large amounts of garbage due to large sets may also accrue additional costs. All items brought to the Premises by Renter are to be removed by Renter. Items left after 7 days will be assumed abandoned and may be discarded or kept by the Company for Company use, with no compensation due the renter, at the discretion of the Company. If Renter does not return Premises to the order and cleanliness found when Renter arrived, Company will charge at minimum a $50 cleaning fee to be withheld from the cleaning/damage deposit.
WAIVER OF LIABILITY
Use of Company’s Premises and equipment is at Renter’s risk. Renter hereby agrees that Company will not be held liable for any direct, indirect, incidental or consequential damage, injury or loss to Renter, his party or possessions while on the Premises. All persons and activity on Company’s Premisses may be video recorded for security usage.
Renter holds harmless and indemnifies Company and its owners, agents, representatives, associates, officers, employees, guests and tenants against any suit, claim, loss, accident, judgment, fine, injury or damages, including reasonable attorney’s fees. This indemnification shall continue in full force and effect during and after the term of the rental for such causes arising during the term of the rental.
This is a shared studio and we maintain a professional environment. Renter shall be solely responsible for the conduct and welfare of all persons accompanying Renter while on Company’s Premises. Renter agrees that a Company representative may, at Company’s sole discretion, be present at all times. If the representative observes or otherwise becomes aware of dangerous, pornographic, illegal or negligent practices or activities, the representative reserves the right to stop the shoot and may require Renter and Renter’s party to leave immediately. In such case no refund will be given for unused time. However, Company and its representatives assume no responsibility to act in such cases.
Company agrees to provide equipment in good working order, but makes no special guarantees as to said equipment’s functionality or suitability to Renter’s purposes. Renter shall notify Company immediately of any malfunction, damage or other issues with the equipment.
Renter shall be solely responsible for any damage to Company’s property or equipment that occurs during the time Renter or his party occupies the Premises. Damage deposits will be held until repairs can be made. If the damage exceeds the amount of the damage deposit, Renter agrees to pay reasonable additional repair costs to bring damaged equipment back to working condition. Renter agrees to pay for damage to the Premises including spills, excessive wear, marks or stains on furniture, fixtures or painted surfaces.